Flipkart logo image

How Flipkart Simplified Documentation
with MSB Docs eStamp + eSign

Flipkart Office
“The eStamping solution reduced our stamp paper procurement time by over 95%, from 2 days to just 30–60 minutes. The improved speed and simplicity have been widely appreciated across teams, making it a highly efficient and reliable solution.”
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About Flipkart

Flipkart is a leading e-commerce platform headquartered in Bengaluru, serving millions of customers across India. With a strong focus on efficiency and scale, Flipkart continuously digitizes critical operations to streamline processes, reduce turnaround times, and strengthen partnerships across its vendor and supplier ecosystem.

Business Challenge (Before Implementation)

Manual document flow across procurement, finance, and legal teams caused delays and compliance challenges in vendor agreements and invoicing.

Business Challenge Process Flow
Time Consuming Time Consuming
Paper Heavy Paper Heavy
Manual Tracking Manual Tracking

Solution Implemented (MSB Docs eStamp + eSign)

Flipkart implemented MSB Docs eStamp + eSign, a centralized solution, to create a fully digital, secure, and compliant workflow.

Solution by MSB Docs

Business Impact

Business Impact image

Key Metrics & Results

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80%

REDUCTION

In Contract Approval Time

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95%

FASTER

eStamp Processing

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100%

FULLY DIGITAL

Integration

eCommerce Use Cases Via MSB Docs
eStamp Portal

Department Usecases
Procurement
  • Vendor Agreements & Onboarding
  • Supplier Contracts
  • Contract Renewals
Finance
  • Invoice Agreements
  • Payment & Settlement Docs
  • Revenue Share Agreements
IT
  • SaaS & Software Licensing Agreements
  • Cloud Service Contracts
  • IT Vendor SLAs
Human Resources
  • Employee Offer Letters
  • Employment Contracts
  • Policy Acknowledgments
Sales
  • Customer Contracts
  • Commercial Agreements
  • Partner & Reseller Contracts
Operations & Logistics
  • Logistics / Transporter Agreements
  • Warehouse Agreements
  • Fulfilment Service Contracts

Conclusion

By implementing MSB Docs eStamp + eSign, Flipkart digitized and streamlined its vendor agreements, stamp paper procurement, and invoice workflows.

Key Achievement

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Digitized and streamlined vendor agreements

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Eliminated manual stamp paper procurement

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Reduced errors and accelerated approvals

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Ensured full compliance with legal requirements

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Enabled high-volume, pan-India operations

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Improved procurement governance

The solution eliminated manual processes, reduced errors, accelerated approvals, and ensured full compliance—enabling scalable, secure, and efficient operations.

This transformation strengthened operational and financial performance, improved procurement governance, and laid the foundation for future digital procurement and contract lifecycle automation initiatives.

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